If your parcel cannot be delivered to the receiver's address, the courier may redirect it to a collection point for pickup or return it to the sender. The default return address is the pickup address provided when the shipping label is created.
Please note:
- Return Shipping Fee: A return shipping fee will apply for returned parcels.
- Address Accuracy: Ensure the recipient's domestic street address is accurate and complete, and monitor your shipment's tracking status regularly.
- Customer Support: Contact our Customer Service Team via the Contact Form if you have any questions.
Our courier partner may have to permanently dispose of dangerous or prohibited goods that cannot be delivered or safely returned.
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