How do I contact Orange Connex Customer Service?

You will find most of the information you need to resolve queries, manage incidents, and learn more about Orange Connex Australia in our Help Centre.

 

If you are the receiver of an item and there is an issue with your parcel, you should contact your sender for support. You can also use our website to track your parcel.

 

For support with pickup/drop-off issues, parcel tracking, delivery delays, or questions about your invoice or surcharges, contact the Orange Connex Care Team.

 

You can reach us Monday to Friday, 9:00 AM – 6:00 PM AEST, excluding Australian public holidays.

 

How to reach us: