Stacy

To get a shipping quote, please visit the Seller Portal. You will be required to enter your origin and destination postcodes, plus your parcel details, including weight and dimensions. Please note ...

The Estimated Delivery Date (EDD) for Orange Connex Domestic typically varies depending on your origin and destination.The most accurate way to find your EDD is directly through the Seller Portal: ...

To get a shipping quote, please visit the Seller Portal. You will be required to enter your origin and destination postcodes, plus your parcel details, including weight and dimensions. Please note ...

Orange Connex is a global 4th-party logistics technology platform powering e-commerce across different markets. For Australia, Orange Connex provides a domestic shipping service for Australian e-co...

You can track your parcel through the following methods:Seller PortalCheck the tracking information directly on your Seller Portal using your tracking number (starting with "AX", 16 characters).Ora...

Packaging Requirements: Outer Packaging Must use a strong, rigid outer box (e.g., heavy-duty cardboard). No Mixed Types Do not mix different battery types within the same box. Weight Limit M...

Generally, you may not receive a phone call from the courier during the delivery process. Instead, couriers typically use tracking notifications and may leave notes if delivery attempts are unsucce...

Orange Connex provides Australian senders with a fully integrated logistics solution for domestic deliveries.   Senders can send parcels across Australia using two modes: Pickup: Senders print th...

Cancellation Window For Pickup: Parcels can only be cancelled before the courier has picked up the parcel (first pickup scan). Once the driver has collected the parcel, cancellation is no longer po...

Preparing Your ParcelEnsure your parcels are weighed and measured accurately, labelled correctly, and comply with the Orange Connex General Terms and Conditions and Prohibited Items List to avoid d...