Stacy

11 September 2026Rail services to Perth are currently experiencing delays of approximately 24 hours due to speed restrictions and intermittent signal issues.These network disruptions are expected t...

Yes. Orange Connex supports e-commerce platform integration through API Keys.   You can generate an integration key from the Integration section of your Orange Connex Seller Portal. When creating ...

To create an Orange Connex account: Go to the Orange Connex Sign Up page. Select your Country/Region. Enter your email address and click Get Code. Enter the verification code sent to your email. ...

Yes. Orange Connex supports e-commerce platform integration through API Keys.   You can generate an integration key from the Integration section of your Orange Connex Seller Portal. When creating ...

We currently have Shopify and eBay Seller Portal integrations available, allowing you to sync your marketplace orders and view those shipments directly in your Orange Connex Seller Portal to creat...

While we always aim for on-time delivery, unexpected delays can occasionally occur. Shipping fees are non-refundable in the event of pickup or delivery delays. We know how frustrating delays can be...

In the case of damage, loss, or a missing parcel, you can file a claim with Orange Connex, provided that you meet the following requirements: Don't send goods included in our prohibited items lis...

Orange Connex Domestic offers two shipping options: Pickup (Door-to-Door) When creating your label, select the Pickup option and choose your preferred pickup date. The courier will collect the p...

If your parcel arrives damaged: Document it immediately Take clear photos showing: The entire damaged item (not just close-up details) The external packaging including shipping label Internal p...

Dropping off at our partner locations Locate a Drop-off Location: Visit our Drop-off Locations page and search for your nearest store. Prepare Your Parcel: Print the thermal-size label and secu...