Stacy

We have two domestic services: Drop-off and Pickup   Drop-off Service Drop-off gives you full control over your day—prepare your parcel and bring it to our partner location near you.   Key Benefi...

Authority to Leave (ATL) means your parcel can be delivered without requiring a signature.   Orange Connex Domestic parcels are Authority to Leave (ATL) by default. If you are not home at the time...

You will find most of the information you need to resolve queries, manage incidents, and learn more about Orange Connex Australia in our Help Centre.   If you are the receiver of an item and there...

To get a shipping quote, please visit the Seller Portal. You will be required to enter your origin and destination postcodes, plus your parcel details, including weight and dimensions. Please note ...

The Estimated Delivery Date (EDD) for Orange Connex Domestic typically varies depending on your origin and destination.The most accurate way to find your EDD is directly through the Seller Portal: ...

To get a shipping quote, please visit the Seller Portal. You will be required to enter your origin and destination postcodes, plus your parcel details, including weight and dimensions. Please note ...

Orange Connex is a global 4th-party logistics technology platform powering e-commerce across different markets. For Australia, Orange Connex provides a domestic shipping service for Australian e-co...

You can track your parcel through the following methods:Seller PortalCheck the tracking information directly on your Seller Portal using your tracking number (starting with "AX", 16 characters).Ora...

Packaging Requirements: Outer Packaging Must use a strong, rigid outer box (e.g., heavy-duty cardboard). No Mixed Types Do not mix different battery types within the same box. Weight Limit M...

Generally, you may not receive a phone call from the courier during the delivery process. Instead, couriers typically use tracking notifications and may leave notes if delivery attempts are unsucce...