You will find most of the information you need to resolve queries, manage incidents, and learn more about Orange Connex in the Orange Connex Australia Help Centre.
If you are the receiver of an item and there is an issue with your shipment, you should contact your sender for support. You can also use our website to track your package.
For support with pickup/drop-off issues, order tracking, delivery delays, or questions about your invoice or surcharges, contact the Orange Connex Care Team.
You can reach us Monday to Friday, 9:00 AM – 6:00 PM AEST, excluding Australian public holidays.
How to reach us:
• Contact Form: Submit a request anytime, and our team will respond within 1 business day.
• Live Chat: Coming soon!
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